Coronavirus (COVID-19) FAQ
COVID UPDATE
Important update from NSW Health - Anyone who attended a funeral at the North Chapel of Pinegrove Memorial Park on Saturday 30 October at 10am or the subsequent wake held at a private residence in Llandilo on Saturday 30 October and Sunday 31 October is considered a close contact and must immediately get tested and self-isolate for up to 14 days regardless of the result and call 1800 943 553 unless they have already been contacted by NSW Health. For the latest updates visit the NSW Government website.
We would like to reassure the community that our team adhere strictly to all NSW health protocols for funeral services including mandatory mask wearing in our chapels, QR code check in and proof of vaccination for all attendees at services of more than 10 people. We maintain the highest standards of cleanliness and our chapels are cleaned after each service.
As of Monday 8 November, the NSW Government has further eased restrictions for funerals across NSW. The maximum number of attendees at a funeral service will be limited only by the 2psm per person rule for fully vaccinated attendees. Our chapels will have the following capacity limits from Monday 8 November:
Chapel capacity
North Chapel - 60 people
West Chapel - 60 people
Face masks MUST be worn by everyone attending our chapel or while indoors.
If any attendees are partially / not fully vaccinated the service will be limited to 10 attendees.
Please visit the NSW Government website to find out more about the current restrictions.
View our COVID-19 FAQs for more information.
Park Maintenance Updates
Ornament Collection - Olive Grove commencing 25th October 2021
Pinegrove is committed to being an open and inviting space that is safe for all who visit and enter the grounds. To achieve this, ornaments placed on memorials will be collected to allow for regular maintenance of the grounds. Ornaments removed from the will be stored at Pinegrove (on tables at the rear of the florist shop) for a period of three months and we invite you to collect your items before the next clean-up day. All items left on memorials by visitors are done so at their own risk, and Pinegrove takes no responsibility for damaged, misplaced or stolen ornamentation items.
Flower Deliveries
We understand that people may not able to visit loved ones at this time. Our onsite florist is available to place flowers on graves and memorials on your behalf. Please contact Poppy's Florist on 02 9625 6976.
Supporting our Community
20% Discount
For a limited time, we are offering a 20% discount off selected memorial products at Pinegrove Memorial Park.
What we have available at Pinegrove Memorial Park & Crematorium
Click on the sections below to find more information about our services.
News & Events
Keep up to date with our Park events and memorial services
Father's Day Service
Please join us online at 11am Sunday 5th September to view our live stream Father's Day Memorial Service. The is an online event only
Prearranging a memorial for yourself or for your whole family ensures that you have a place where you can always be together, forever.
It's financially wise as you pay today's price and avoid inflation. Your requirements will be carried out at an agreed cost and your loved ones won't have the stress of making decisions on your behalf at a difficult time.
Resting Place by HeavenAddress is an online search tool that allows you to discover the physical memorial location of family and friends in a participating memorial park.
Locate a final resting place or memorial site in our park gardens and lawns with the help of Resting Place. Search by the person's name and discover the location of the memorial within our grounds.
The Butterfly, the Dragon and the Phoenix
Lung Po Shan Chinese Memorial Gardens is the premier resting place for Chinese families in Sydney.
Designed to meet the memorial needs of Sydney’s Chinese Buddhist, Christian and non-denominational communities, Lung Po Shan Chinese Memorial Gardens offers you an extensive selection of lakeside burial and cremation memorials.
A burial memorial creates a permanent record of the burial site, which becomes a place where memories can be revisited, emotions explored, as well as a place where future generations can come to visit. The burial memorial options available at Pinegrove Memorial Park include Headstone and Lawn Site memorials.
Pinegrove Memorial Gardens & Crematorium is a beautiful, secure and peaceful environment where cremated remains can be placed forever. Family members and descendants can come here and reflect to celebrate the life of their relative or friend. At our park, the cremation memorial options include chair estates, gazebo, niche and rose garden memorials.
HeavenAddress is Australia's leading online memorial and tribute site. You can create an online memorial page where family & friends can post tributes, photos, videos and music to share with others who are also missing your loved one. It's a safe, secure and comforting online environment.
The Burial Process
Burial is a time-honoured method of committing a loved one’s remains. Today, burials must comply with relevant state, federal and local regulations to ensure they are performed in the interests of public health and to community expectations. Each burial requires a Burial Confirmation Form, which your funeral director will complete for you, or assist you to complete.
In this section we also talk about what goes on during each step of the process before, during and after a burial service. Learn more.
The Cremation Process
Cremation is an ancient death ritual and a modern alternative to a burial. Cremation is the preferred choice for some religions and is also considered to have less of an impact on the environment than a burial.
While most people understand the basic concept of a cremation, the modern cremation process is regulated and detailed with set steps to follow. In Australia, cremations take place at a crematorium. Any flowers or items that may interfere with the process are removed and staff ensure the correct procedures are followed. Learn more.
Scattering Ashes
Scattering the ashes of a loved one has become very popular in Australia. However, choosing the right location is important as a lasting memory in the future. Very often people choose to scatter ashes in a location that was special to their loved one, but over time such places may change or even be built upon, changing the location and with it the memory.
Creating a memorial in a special place helps keep the memory alive beyond the funeral service. Memorials give families and friends a tangible source of comfort, and are an everlasting place to come and remember your loved one. In a memorial park, ashes can be placed without fear of the location changing. Download (.pdf)